Technology is making major changes in every part of life, and the speed at which new and amazing innovations are coming means we’re almost taking them for granted.
The world of work is no exception, and there are plenty of production enhancing options available to companies, big and small, to invest in.
Here, we look at five pieces of tech that can make an immediate impact on your business.
Chatbots
You’ll notice these days that when visiting a lot of business websites, you are immediately welcomed by a pop-up chat box offering you a warm hello and asking if there’s anything you’re looking for.
Chatbots are computer programs that can interact with human visitors through a series of automated responses, and they offer several advantages to businesses.
Fundamentally, they are a 24/7, cheaper, faster version of their human counterparts. They rule out the risk of human error, and their constant and immediate presence means increased customer engagement.
One more thing: you’ll never catch them in a bad mood.
The Mobile Workforce
In amongst all the awe-inspiring tech that is pushing enterprise forward, cloud technology has to be one of the most beneficial and crucial additions a modern business can make.
One of the areas cloud-tech is benefitting is the development of a fully mobile workforce, meaning a business can operate with its staff virtually anywhere in the world.
This is because of enhanced telecommunicating options: e-mail, instant chat, video conferencing and universal access to company data through secured managed networks mean the modern office is fully mobile.
Such freedom of mobility also allows employers to offer more flexibility to their staff. Flexible hours and working from home options are adding to company appeal, while boosting overall work productivity at the same time.
Automated Backup
Any business that has experienced a serious data breach or loss will know the damage it can have on company operations, reputation and, most importantly, the financial bottom line.
Another product of the cloud, automated backup services are constantly protecting business data without the need for human intervention, meaning a potential system virus or crash is no longer a catastrophic event.
A Good CRM System
There are many number of Customer Relationship Management (CRM) systems, ranging from glorified Excel spreadsheets through to hi-tech data hubs with a range of tools to benefit your business.
The latter form of CRM is vital for businesses looking to fully optimise their customer offering. A good CRM system will completely streamline a business through a collection of complete customer records, managed information and actionable data you can take forward into various campaigns.
Basically a hyper-efficient time-saver, a quality CRM will start making you money straight away.
Time & Productivity Tracking
Online productivity tracking is becoming steadily more popular in sizeable businesses looking to get the most out of their workforce.
An online system makes it significantly easier for managers to keep track of their team’s goal progress, time efficiency and project management, offering the opportunity for more regular and immediate interventions to nip any issues in the bud before they’ve had time to gather steam.
With the rise of the Internet of Things and the continued, exponential growth of modern technology, there will be plenty more to come in the way of productivity increasing innovation. In the meantime, there are a number of changes you can make today to boost your business efficiency.
