A reliable equipment rental company makes machinery available when needed, avoiding project delays. It is also important to consider whether a rental company offers extra services or add-ons. These could include fuel packages, transportation options, or attachments.
Having clear and transparent terms can ensure understanding during the rental process.
Equipment Inventory
A well-maintained equipment inventory is a crucial component of a rental business. A rental company should routinely audit inventory, update catalog information, and examine equipment for wear and tear. This process ensures that the rental fleet is well-balanced between investment capital, storage capacity, and customer demand.
When a potential customer inquires, they should know whether the rental company has the right equipment for their project. The rental professional can discuss the environment, such as indoors or outdoors, flat ground, or a rocky hill, to help identify the best model for their situation.
For instance, a heavy equipment rental in Cold Spring, Kentucky, will categorize equipment into trackable groups, such as high-demand or rare items. These equipment are the most important to monitor, as they are more expensive and harder to replace. These items should be given a dedicated section of the inventory to make these valuable assets easier to manage.
Reputation
When it comes to equipment rental, a company’s reputation plays an important role. According to Verisign, 77% of consumers consider a business credible with a website with information on its location, products, pricing, and other services.
A reputable equipment rental company will always be available when customers need it. They will also have the machinery they need on hand during rental. This can be challenging for some small businesses and multinational rental companies that get a lot of requests and orders.
Another thing to look for is a good maintenance schedule. Many large rental companies have systematized processes to inspect and clean their fleet after each use. This can help prevent the spread of germs and ensure that all functions work properly. A well-maintained equipment will help contractors stay safe while using it and complete the job sooner.
Experience
In the construction industry, it’s important to have equipment on hand to complete projects. Many contractors don’t have the budget to purchase their machinery and will rely on renting instead. This allows rental companies to gain a steady revenue stream without the high upfront costs.
The right equipment is key to completing projects on time and within budget. Rental companies should always strive to provide the best possible customer service and deliver equipment that works.
In addition, rental companies should always be up to date on trends in the industry and consumer demand. Knowing the types of equipment in demand helps them better plan their inventory and forecast future growth. It also allows rental companies to improve their marketing and advertising campaigns. This can be as simple as creating a website or as complex as implementing a fully automated booking system.
Training
You want to ensure your business gets the best possible service for rental equipment. This includes training that goes beyond the basics of operating the machinery. The right company will provide you with an instructor who tailors the training to your business needs and the type of equipment you’re working on.
A rental company’s training should also include safety tips that you can implement immediately on your job site to ensure everyone stays safe. Additionally, they should be able to assist you with obtaining the operator’s license you need to operate that equipment.
The length of your project period is another vital piece of information that the rental company will need to know about. This will help them determine which model of equipment to rent to you.
